Store Policies

Thank you for your interest in Heart Chocolate™. Here is some information about our store and our policies to assist you in making a purchase.

Ordering

You may place your order through this website, or by phone at 1-866-944-2840. All orders are shipping from Toronto, Ontario. See our Delivery Policy (below) for more information.

Our chocolate bars are manufactured by Grand River Gourmet, in Cambridge, Ontario. You can find out more about Grand River Gourmet on our Strategic Partners page.

Refund Policy

We have a money back guarentee on your purchase. A refund will be provided on any unopened bars, within 60 days of purchase. To request a refund and instructions on sending back the unopened bars, please call 1-866-944-2840.

Delivery Policy

All orders are shipped ground delivery by Canada Post. Shipments are process by Hilary's Salesmaster Inc., located in Toronto, Ontario. Your order will be received in approximately 10 to 14 days.

For orders outside of Canada, U.S.A. and U.K., please contact us at 1-866-944-2840.